Property Management Assistant (PropertyMe/PropertyTree Experience)
Overview of the role:
This job role’s responsibilities are supporting the day to day operations of a property management business or department by supporting the team with administrative tasks, inspecting property conditions and coordinating maintenance work. Also, this role requires to have an experience in PropertyMe/PropertyTree software.
Duties and Responsibilities:
- Receive applications from prospective clients and verify if requirements are complete
- Communicate with tenancy applicants and provided references
- Screen prospective tenants in databases
- Follow up on tenants with arrears
- Produce and issue notices of breach
- Schedule routine inspections
- Receive repair and maintenance requests
- Liaise or make follow ups with tradespeople or suppliers
- Identify tenants with approaching end of contract
- Produce and issue lease renewals
- Database clean up by merging bios or deleting duplicates
- Ensure communications are all responded to within a timely manner
- Daily coordination of completed tasks with property manager
- Manage multiple software applications
- Assist in inspection management
- Attend to ad hoc admin tasks from time to time when required.
Qualifications and Experience:
- Previous Australian real estate property management experience
- Experience with Property Me or Property Tree software
- Proficient in MS Office and Google Apps
- Honest, reliable with a ‘can do’ attitude and the ability to work independently as part of a team
- Ability to adapt to new software and administrative tasks effectively
- Know when to have fun but are aware when to become professional and appropriate
- Able to achieve deadlines and show good attention to detail
- Can handle corrections and have self-responsibility
- Able to manage time and prioritize workload according to business requirements
- A commitment to continuous improvement and learning.