Property Management Assistant

Overview of the role:

Responsibilities of this role include providing a support function to the residential or commercial property management team.

Responsibilities of the role:
  • Receive applications from prospective tenants and process
  • Communicate with tenancy applicants and provided references
  • Screen prospective tenants in databases
  • Follow up on tenants with arrears
  • Produce and issue notices of breach
  • Schedule routine inspections and provide advisory of inspection plan
  • Receive repair and maintenance requests
  • Liaise or make follow ups with tradespeople or vendors
  • Identify tenants nearing end of lease
  • Produce and issue lease renewals
  • Database clean up by merging bios or deleting duplicates
  • Profile updating by research or verification through communication
  • Ensure communications are all responded on a timely manner
  • Daily coordination of completed tasks with the property manager.
Required skills and qualifications:
  • Degree in office admin, business administration or any related course
  • At least 1 to 2 years of experience in a similar role or background in customer service or sales in a BPO environment
  • Proficient in MS Office and Google apps
  • Ability to adapt to new tools and software
  • Willing to learn and open to do administrative work
  • Has great attention to detail
  • Excellent communication skills both verbal and written.