Overview of the role:
This role is responsible for providing a critical support function to a real estate sales agent or sales team.
Responsibilities of the role:
- Database management and cleansing
 - Outbound calls to database and conducting buyer surveys
 - Research market information and compile data for agents
 - Diary management for sales agents
 - Assist in online marketing
 - Send out email campaigns
 - Format property profile in portals
 - Preparation of vendor reports
 - Draft appraisals and property pre-occupation forms
 - Create listing and appraisal packs for agents
 - Import files from portal to another online tool
 - Manage multiple software applications
 - Inspection management
 - Sign ordering and take down log.
 
Required skills and qualifications:
- At least 1 to 2 years of outbound sales experience preferably in a high volume or hard selling background
 - Proficient in MS Office and previous CRM management experience
 - Ability to reach targets and maintain consistency in KPI’s set
 - Proactive and with excellent perception to ‘think in advance’
 - Ability to ‘get things done’ in a timely manner
 - Ability to prioritise urgent tasks
 - Can handle rejection and difficult customers
 - Good at conflict resolution
 - A commitment to continuous improvement and learning
 - Ability to adapt to new software and applications
 - Confident and professional phone manner
 - Good attitude and excellent work ethic
 - Excellent communication skills both verbal and written.
 
