Sales Assistant
Overview of the role:
This role is responsible for providing a critical support function to a real estate sales agent or sales team.
Responsibilities of the role:
- Database management and cleansing
- Outbound calls to database and conducting buyer surveys
- Research market information and compile data for agents
- Diary management for sales agents
- Assist in online marketing
- Send out email campaigns
- Format property profile in portals
- Preparation of vendor reports
- Draft appraisals and property pre-occupation forms
- Create listing and appraisal packs for agents
- Import files from portal to another online tool
- Manage multiple software applications
- Inspection management
- Sign ordering and take down log.
Required skills and qualifications:
- At least 1 to 2 years of outbound sales experience preferably in a high volume or hard selling background
- Proficient in MS Office and previous CRM management experience
- Ability to reach targets and maintain consistency in KPI’s set
- Proactive and with excellent perception to ‘think in advance’
- Ability to ‘get things done’ in a timely manner
- Ability to prioritise urgent tasks
- Can handle rejection and difficult customers
- Good at conflict resolution
- A commitment to continuous improvement and learning
- Ability to adapt to new software and applications
- Confident and professional phone manner
- Good attitude and excellent work ethic
- Excellent communication skills both verbal and written.