Overview of the role:
The primary responsibility of this position is providing support on administrative tasks for the sales team.
Responsibilities of the role:
- Answer customer inquiries, schedule meetings and sales appointments
- Follow up with customers
- Compile a daily list of sales leads
- Delegate leads to the sales department
- Provide sales data to the sales department
- Develop and monitor performance indicators for sales and staff members
- Manage sales tracking tools and compile reports
- Record sales trends and liaise with account managers to develop sales strategies
- Perform data entry tasks for sales figures, metrics and other relevant information
- Maintain an organised and accessible filing system
- Handle administrative duties for the company and its executives
- Schedule customer meetings and conferences.
Required skills and qualifications:
- Degree in business administration or any related field
- At least 1 to 2 years of experience in a similar role
- Good understanding of sales principles and customer service practices
- Ideally with experience in administration and high volume office work
- Proficient in MS Office and Google apps
- Ability to adapt to new tools and software
- Ability to meet deadlines in a fast-paced environment
- Ability to multitask and quickly switch focus
- High attention to details
- Excellent time management and organisational skills
- Excellent communication skills both verbal and written.