Sales Support

Overview of the role:

The primary responsibility of this position is providing support on administrative tasks for the sales team.

Responsibilities of the role:
  • Answer customer inquiries, schedule meetings and sales appointments
  • Follow up with customers
  • Compile a daily list of sales leads
  • Delegate leads to the sales department
  • Provide sales data to the sales department
  • Develop and monitor performance indicators for sales and staff members
  • Manage sales tracking tools and compile reports
  • Record sales trends and liaise with account managers to develop sales strategies
  • Perform data entry tasks for sales figures, metrics and other relevant information
  • Maintain an organised and accessible filing system
  • Handle administrative duties for the company and its executives
  • Schedule customer meetings and conferences.
Required skills and qualifications:
  • Degree in business administration or any related field
  • At least 1 to 2 years of experience in a similar role
  • Good understanding of sales principles and customer service practices
  • Ideally with experience in administration and high volume office work
  • Proficient in MS Office and Google apps
  • Ability to adapt to new tools and software
  • Ability to meet deadlines in a fast-paced environment
  • Ability to multitask and quickly switch focus
  • High attention to details
  • Excellent time management and organisational skills
  • Excellent communication skills both verbal and written.