27 May 2021
Admin Assistant (Australian Financial Planning Admin)


Beepo is a Probe Group company, a full service Australian owned outsourcing company. With 12,600 people and over 15,000 deployed workstations across 6 countries. Making Probe the largest and most diverse Australian owned customer experience outsourcing provider. 
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
Duties and Responsibilities:
  • Build strong trusted relationships with Advisors and Clients
  • Assist in facilitating the implementation of advice and coordinating relevant paperwork
  • Liaise with clients regarding the implementation and management of their portfolios, Including liaising with fund managers when needed
  • Communicate with clients and respond to client enquiries
  • Data entry into CRM, ensuring Client Records are up to date and reconciling reports
  • Assist in monitoring placement of investment advice/strategy until fully implemented
  • Ensure client files adhere with required quality and compliance standards
  • Extract and interpret notes and relay into CIQ in Xplan to produce CIQ so Paraplanner can commence work effortlessly
  • Prepare client reviews
  • Assist in submitting online applications via major platforms such as BT Panorama and Macquarie Wrap
  • Assist in submitting risk quotes online via Zurich, TAL and AIA
  • Follow Xplan threads and see tasks through to completion such as Compliance checklists and implementation of recommendation with investments
  • Provide general administrative support 
Qualifications and Experience:
  • Degree in Accounting, Business Management or related
  • At least 1 year of experience in Australian Paraplanning/Financial Planning Admin Support
  • Data Entry and Reporting Management experience
  • Proficient in MS Office and Google Apps
  • Ability to adapt to new tools and software
  • Excellent English communication skills both verbal and written
  • High attention to detail
  • Eager to learn
  • Good time management and organisational skills
  • Experience with XPlan would be nice to have