02 June 2021
Back Office Specialist – Australian Property Management (Project-Based)

Overview:

Beepo is a Probe Group company, a full service Australian owned outsourcing company. With 12,600 people and over 15,000 deployed workstations across 6 countries. Making Probe the largest and most diverse Australian owned customer experience outsourcing provider. 
 
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
 
You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
 
 
Duties and Responsibilities:
  • Data entry, data cleansing, migration and verification and CRM maintenance
  • Analyse and audit calls for a call center
  • Participate in calibrations and provide recommendations for process improvement
  • Update and maintain reports related to data
  • Achieve timeliness and accuracy in work output
  • Maintain confidential information
  • Other administration duties as required by the team leader and / or manager
  • Work in accordance with the Company’s policies and procedures
  • Follow Quality Assurance Processes
  • Collaborate and cooperate with other members of the team to ensure consistent delivery of high quality work
  • Achievement of internal KPIs as assigned
  • Other admin tasks that may be assigned from time to time
Qualifications and Experience:
  • At least 1 to 2 years of experience in a Data Migration or any similar role
  • Experience in Australian Property Management environment 
  • Strong computer skills (Tech Savvy)
  • Ability to learn new systems and online tools
  • Excellent English communication skills both verbal and written
  • Strong work ethic, team player and flexible in managing own deliverables
  • Excellent eye for detail
  • Experience in call auditing is highly regarded