25 June 2019
Customer Service Representative (Day Shift)

Overview:

Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%.

You will need great English communication skills, both written and verbal. You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

Duties and Responsibilities:
  • Receive applications from prospective clients and verify if requirements are complete
  • Communicate with tenancy applicants and provided references
  • Screen prospective tenants in databases
  • Follow up on tenants with arrears
  • Produce and issue notices of breach
  • Schedule routine inspections and provide advisory of inspection plan
  • Receive repair and maintenance requests
  • Liaise or make follow ups with tradespeople or vendors
  • Identify tenants with approaching end of contract
  • Produce and issue lease renewals
  • Database clean up by merging bios or deleting duplicates
  • Profile updating by research or verification thru communication
  • Ensure communications are all responded on a timely manner
  • Daily coordination of completed tasks with property manager

Qualifications and Experience
  • At least 2 years' of experience in customer service or sales in a BPO environment
  • Willing to learn and open to do administrative work 
  • Know when to have fun but are aware when to become professional and appropriate
  • Can handle corrections and have self-responsibility
  • Has great attention to detail
  • Excellent communication skills both written and verbal
  • Must be willing to work in Clark, Pampanga