02 February 2021
Loan Processor with Australian Loan (Post Submission to Post Settlement)


This is an exciting opportunity to work with a people centric, customer focused business. Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%.
You will need great English communication skills, both written and verbal. You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
Duties and Responsibilities:
  • Handle Discharges
  • FHOG Data Entry
  • Other Tasks - MIR Tracking
  • Post Settlement Task
  • Lender Follow Ups
  • Prime Task/Email Task/Dynamics Task/File Manager
Other Tasks (As Required)
  • Liaise with clients to gather information and documentation needed for their loan application
  • Input the data in software and lodge application online
  • Liaise with all stakeholders (clients, lenders, solicitors, accountants etc) to process the application to settlement 
  • Constantly update clients with the progress of their application
  • Constantly upgrade policy and product knowledge through ongoing training 
  • Follow up client information via phone and email 
  • Identify suitable lenders to meet client needs
  • Speak with banking representatives (lending) to clarify key details
  • Enter information in various portals and systems
  • Schedule follow up with clients and lender representatives
  • Administration support tasks as required
Qualifications and Experience:
  • 6 to 12 months experience in Australian loan processing 
  • Degree qualified, Accounting/Business or other similar qualification
  • Knowledgeable in post submission to post settlement tasks
  • Experience with Broker Platform/Prime and File Manager, or any Australian Mortgage CRM
  • MS Office and Google applications.
  • Excellent attention to detail
  • High level of spoken and written English communication skills
  • Process and Technology driven
  • Problem solving skills
  • Analytical and numeracy skills
  • Experience in a fast-paced customer service environment
  • Good interpersonal and people management skills
  • Must be willing to work in Clark, Pampanga