21 June 2019
Loan Processor with Australian mortgage background

Overview:

Beepo is a fast-growing BPO in Clark, Pampanga with an Employee
Satisfaction rate of over 96%.

You will need great English communication skills, both written and verbal. You will be
supported by a great working environment, leading benefits, and an opportunity to
meet your career goals. You will be able to apply your skills and innovative thinking to
this role.

Your high attention to detail, pinpoint accuracy, time management skills and strong knowledge and passion for mortgage & finance broking will assist you to excel in this critical role.

This role works alongside one of the top Mortgage & Finance Brokers within Australia, who has been consistently at the top of the industry for several years. You will be part of a full-service financial services group that has built a solid reputation over the past 18
years.

The group currently offers services within mortgage & finance, accounting & tax, financial planning and property management.

Duties and Responsibilities:

● Your core responsibility will be to provide comprehensive lending scenarios,
structuring and servicing support to a high-performance Broker as well as managing the
client application process from lodgement to settlement for three Brokers. You will play
a critical role as you will liaise with the brokers, lenders and clients, researching and
structuring applications to meet our clients’ requirements.
● Daily you will liaise with clients via phone and email to understand their lending
requirements and motivation/goals and collect the relevant details, including a client
profile/fact find, budget, supporting documents, for loan assessment.
● Daily you will liaise with lender and other agents to drive the lending scenario
analysis, structuring and preparing loan application, including completing servicing,
loan structure analysis, strategies to get the deal together, ordering valuations and
credit report and managing the client’s expectations.
● Assess credit worthiness of each client opportunity. This includes understanding the
client’s motivation for obtaining finance, interpreting details and documents provided
by clients. Compiling loan application together ready for submission to lender and
completing all compliance checks required. A credit assessment or loan structuring
background would be advantageous.
● Be able to understand and interpret financials for self employed individuals,
company/trust structures and other complex financial situations is essential.
● End to end process the loan application from submit to post settlement. Liaise with the
client and broker and manage the application. Stay ahead of the client and broker with
communication, tasks and timeframes. Truly manage the process and outcomes.
● Attend online training sessions and team meetings when required. Prepare for weekly
internal WIP meeting to build confidence and trust with your Brokers.
● Contribute to continuous improvement and team development – Improving
internal tasks and procedures, client communication, ensure high level of
product and lender policy knowledge.
● Adhere to various legal, compliance, credit and customer service standards.

Qualifications and Experience:

● A finance / accounting background or degree is essential.
● Diploma of Mortgage & Finance Broking desirable.
● Senior level 3-5 plus years Australian loan structuring and processing
experience is required.
● Understand how to interpret financial documents and consider appropriate
structuring options to achieve clients’ objectives.
● Comprehensive knowledge of current Australian lender policies and capacity to
stay on top of lender and market policy movements required.
● Experience with Connective aggregator software ‘mercury’.
● Exceptional Australian credit knowledge and regulatory requirements is
desirable.
● Honest, reliable and hardworking is essential.
● Strong problem solving, and mathematical skills are required. Think outside the
box and a strong desire to solving problem is required for this position.
● Strong communication skills (verbal and written) is required. You will be required
to deal with clients via email and phone daily.
● Exceptional attention to detail and strong computer skills is required.
● Ability to self-manage, priorities and achieve deadlines
● Willing to work in Clark, Pampanga