This is an exciting opportunity to work with a people centric, customer focused business. Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%.
You must have the willingness to learn and work as part of a team. You will need great English communication skills, both written and verbal. Work hours are during the day, with a 7am start time and end at 4pm.
You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your focus and innovative thinking to this role.
This is an opportunity to grow your career quickly.
Duties and Responsibilities:
- Liaise with clients to gather information and documentation needed for their loan application
- Input the data in software and lodge application online
- Liaise with all stakeholders (clients, lenders, solicitors, accountants etc…) to process the application to settlement
- Constantly update clients with the progress of their application
- Constantly upgrade policy and product knowledge through ongoing training
- Follow up client information via phone and email
- Identify suitable lenders to meet client needs
- Speak with banking representatives (lending) to clarify key details
- Enter information in various portals and systems
- Schedule follow up with clients and lending representatives
- Administration support tasks as required
- 1 year loan processing / lending / banking experience
- Degree qualified, Accounting/Business or other similar qualification
- Proven ability to learn new systems and processes quickly
- Excellent attention to detail
- High level of spoken and written English communication skills
- Process driven
- Problem solving skills
- Analytical and numeracy skills
- Experience in a fast-paced customer service environment
- Good interpersonal and people management skills
- MS Office and Google applications.