08 March 2019
Property Management Assistant (Night Shift)

Overview:

This is an exciting opportunity to work with a people centric, customer focused business. Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%.

We are looking for candidates with a willingness to learn and work as part of a team. You will need great English communication skills, both written and verbal. Work hours are aligned to US time zones (night shift).

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your business improvement skills and innovative thinking to this role.  This is an opportunity to grow your career quickly.

If you know software and processes in the US Real Estate Property Management industry, this is an advantage, but not essential.

Duties & Responsibilities:
  • Coordinate with tenancy applicants and provided references
  • Set up approved tenants in software and action new tenant tasks
  • Follow up on tenants with arrears
  • Process and issue notices of breach
  • Schedule routine inspections and issue entry notices
  • Receive and action repair and maintenance requests
  • Liaise or chase tradespeople or vendors
  • Arrange accesses for various parties
  • Produce, issue and follow up lease renewals
  • Tidy up databases and company files to meet filing and naming conventions
  • Update profiles by research or verification thru communication
  • Ensure communications are all responded on a timely manner
  • Daily coordination of completed tasks with property manager in New York
  • Write up processes and review operational manuals that relate to property management tasks
Qualifications and Experience:
  • Experience in US Real Estate Property Management environment an advantage
  • Experience in a BPO industry
  • Excellent English communication skills both verbal and written
  • Proven ability to be a high achiever in a customer service environment
  • A high level of personal presentation
  • Ability to prioritise and meet deadlines
  • Keen attention to detail
  • Understanding of US business culture
  • Proficient in MS Office, Google Suite
  • Ability to learn new systems and online tools. Computer savvy
  • Must be willing to work in the night shift
  • Must be willing to work in Clark, Pampanga