30 October 2020
Repair & Maintenance Coordinator (Fuel/Oil Industry) – Australian BPO

Overview:

This is an exciting opportunity to work with a people centric, customer focused business. Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%.
  
You will need great English communication skills, both written and verbal. You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

Duties and Responsibilities:
  • Arranging attendance and completion of urgent/business critical maintenance within the region on a 24/7 basis
  • Facilitating the attendance and completion of medium priority work within agreed time frames
  • Diagnosing issues through appropriate investigation
  • Reviewing and validating cost, obtaining quotations as required and ensuring that the process is clearly adopted
  • Appointing, monitoring and supervision of subcontractors delivering maintenance, renovations and general upgrades/ building works across Australia.
  • Responsible for ensuring work is undertaken in compliance with relevant statutory requirements.
  • Following process around the utilisation of the CMMS to ensure all data is captured and reported appropriately
  • Developing and proposing Planned Maintenance programs that will deliver a commercial and/or operational benefit to the company
  • Ensuring sites are at all times compliant with and to relevant statues, regulations and standards.
  • Managing various work orders and projects relating to Repairs and Maintenance, small works and other facilities related repairs
  • Working with and positively impacting the Facilities Standards Team. 
  • Liaise with external stakeholders including Franchisees and Commission Agents
  • Provide direction to subcontractors and ensure work is delivered as specified in the work order
  • Troubleshoot and quickly escalate any delays or issues arising from any work orders
  • Review, inspect and sign off completed work orders assuring quality and specification are met
  • Ensure WH&S is maintained on-site to ensure a safe working environment
  • Liaising with internal Property, Real Estate, Construction, Signage and Repairs and Maintenance staff
  • Auditing all supplier quotations to enable processing for payment upon completion of works
Qualifications and Experience:
  • In depth knowledge of Maintenance Connect System preferred, or ability to quickly learn new computer systems
  • Diploma/Degree in Facilities Management, Engineering or associated discipline 
  • Strong computer skills and experience in working with a CMMS or similar
  • Must be willing to work on Saturday mornings and also be on call after hours
  • Experience in multiple site facilities/building maintenance desirable
  • Trade background, engineering or building qualifications desirable, but not mandatory
  • Previous exposure to Petroleum and/or convenience retail industries will be highly regarded
  • Strong computer skills - MS Office, email
  • Commercial savvy with strong numeracy skills and the ability to interpret pricing and quotations
  • Competent in reading building plans
  • Excellent written and verbal communication skills and ability to communicate at all levels
  • Proactive team player with the ability to manage competing priorities.
    Ability to build relationships and network internally and externally
Work Set Up - Temporary Work From Home due to COVID 19