02 January 2021
Senior Accounts and Admin Assistant – Australian BPO


Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%.
You will need great English communication skills, both written and verbal. You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
Duties and Responsibilities:
  • Facilitate Ordering, invoicing and associated enquirers
  • General Inquires
  • Monthly reconciliations
  • Assist with processing of contract agreements into internal system and Vendor systems
  • Coordination of chasing outstanding debts
  • Provide effective administration of the email queue in the team mailbox
  • Manage data moves and changes
  • Provide contract registrations via Vendor portals
  • Provide general administration within the Maintenance Solutions team
  • Data Entry
  • General maintenance related enquiries
  • Assist in maintaining and developing Procedures and Processes to reflect business growth/change and customer management information
  • Effectively liaise with internal and external stakeholders i.e. Vendors, Sales Team, Logistics, Finance
  • Provide phone-based customer support and timely resolution of customer queries
  • May be responsible for accessing internal and third-party computer systems containing highly sensitive confidential corporate and personal information
Qualifications and Experience:
  • At least 2 to 3 years of Admin experience
  • Experience in Bookkeeping
  • Demonstrated experience in the provision of phone-based services to customers
  • Relevant experience in the usage of client management and billing systems
  • Demonstrated work history of ethical business practice
  • Demonstrated experience in dealing with customers at all organisational levels
  • Demonstrated computer literacy – MS Outlook, Excel, Word (essential) and LIBERATE or Salesforce (Desirable)
  • Understanding of the Sales Cycle and Procurement processes
  • Some understanding of a procurement process (purchase orders, invoicing ,etc)
  • Relevant experience in adherence, development and change of processes and procedures
  • Possess the skills and traits necessary to being successful, such as professionalism, dedication, attention to detail and adherence to policies and procedures
  • Effective oral and written communication skills to ensure clear and accurate communication with all stakeholders
  • Demonstrated skills in developing relationships with clients, suppliers, colleagues and management
  • Ability to contribute to process improvement
  • Integrity in dealing with personnel, customer and supplier issues
  • Flexibility in dealing with a diverse range of issues.
  • Working well with others in a team environment
  • IT or Technical background is an advantage
  • Must be willing to work in Clark, Pampanga