11 October 2019
Systems Administrator

Overview:

Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%.
 
You will need great English communication skills, both written and verbal. You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.
 
Duties and Responsibilities:
  • Architect, build and maintain Microsoft Azure services and environments,
  • Administer our SharePoint Online, Microsoft Dynamics, Microsoft Azure and database (SQL) environments
  • Manage our Backup and DR systems in Azure
  • Professionally manage internal stakeholder relationships with performance reporting and continuous improvement recommendations
  • Manage stakeholders’ expectations, evaluate service levels and stakeholder satisfaction focusing on enabling our teams to achieve business outcomes
  • Leverage deep functional expertise to keep service utilisation in line with best practice
  • Document writing including functional requirements and systems documentation
  • Provide systems support
  • Product installation, configuration and training as required
Qualifications and Experience:
 
This is a very important function in the business. You’ll be responsible for making sure the teams can keep working each day, serving our customers and implementing solutions. Hopefully, you'll have the following skills and experience:
  • Microsoft Dynamics Administration experience/certification
  • Database Administration experience/certification
  • Azure Architecture experience/certification
  • Azure Development and/or DevOps experience
  • Commercially-minded approach to systems architecture
  • Experience managing data security and protection
  • PowerShell scripting and automation for Office365 maintenance tasks
  • Awesome sense of humour
  • Excellent verbal and written communication skills, strong interpersonal skills, ability to create quality documentation
  • Able to think logically and analytically in a problem-solving environment
  • Self-motivated and strong sense of accountability
  • Amazing general knowledge of technology
  • Must be willing to work in Clark, Pampanga
Desired Skills and Experience:
 
Still reading? Awesome! How do you know if you'll be suitable? You might have some of these experiences. We want people that will vibe with us, so these skills are desirable, not necessary: if you've got them – great! If not, no sweat!
  • Understanding of SaaS architecture and support
  • Effective communication of technical information to non-technical audiences
  • Advanced experience with .Net / IIS / other Web App development
  • Senior Helpdesk, Support, Business Analysis or Project management experience
  • Experience with Sales and Marketing technology such as Marketo, Salesforce, etc.
  • Project/Program management/co-ordination involving scheduling of human and technical resources. E.g. IT Helpdesk.
  • Document Capture experience in products such as PSIcapture, ABBYY, Kofax, Readsoft or similar and / or
  • Document / Content Management experience in systems such as SharePoint, FileBound, Therefore, DocuShare, Laserfiche, M-Files, HP Trim or similar