Sales and Reservation Specialist

Category: Sales Roles

Sales and Reservation Specialist Responsibilities:
Reservation agents work in hotels and resorts to help people book their stay. Reservation agents often work in call centers for the resorts and take incoming calls for people interested in staying in the property.

Sales and Reservation Specialist Duties:

  • Helping guests find the right accommodations to fit their needs
  • Suggesting different packages or amenities that the facility offers and asking questions to help determine what the client needs
  • They also take credit card information over the phone and may begin the billing process

Sales and Reservation Specialist Skills and Qualifications:

  • Customer service/Communication skills
  • Patience
  • Problem-solving skills